https://manmetuni.status.freshservice.com/ en-us We have had reports of the search functionality on the mmu.ac.uk website not working expected. We are currently investigating the issue as a priority. Fri, 08 May 2026 10:55:00 +0000 https://manmetuni.status.freshservice.com/incidents/91 https://manmetuni.status.freshservice.com/incidents/91 Incident Issue: IT & Digital received reports of printing not working across the University. Scan and copy functions continued to operate as normal. More Information: IT & Digital are investigating this as a priority. A further update will be provided as soon as possible. Wed, 06 May 2026 10:41:00 +0000 https://manmetuni.status.freshservice.com/incidents/90 https://manmetuni.status.freshservice.com/incidents/90 Incident Issue: IT & Digital have received reports of printing not working across the University. Scan and copy functions continue to operate as normal. More Information: IT & Digital have stood up a Major Incident team to resolve the issue as soon as possible Tue, 05 May 2026 07:54:00 +0000 https://manmetuni.status.freshservice.com/incidents/89 https://manmetuni.status.freshservice.com/incidents/89 Incident Service: Classroom Technologies Issue: We have had reports of shared PC’s running slowly and freezing in some rooms in Dalton. More Information: We are currently investigating as a priority. Thu, 30 Apr 2026 08:09:00 +0000 https://manmetuni.status.freshservice.com/incidents/88 https://manmetuni.status.freshservice.com/incidents/88 Incident The print system will undergo a brief maintenance period this evening, Wednesday 22nd April at 5:00pm. As a result, there will be a short downtime to the print service. During this time, on site printing, print by email and the Papercut portal will be unavailable. Printing and online credit top up should be available as normal after the maintenance window. Wed, 22 Apr 2026 16:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/87 https://manmetuni.status.freshservice.com/incidents/87 Maintenance The print system will undergo a brief maintenance period this evening, Tuesday 21st April at 5:00pm. As a result, there will be a short downtime to the print service. During this time, on site printing, print by email and the Papercut portal will be unavailable. Printing and online credit top up should be available as normal after the maintenance window. Tue, 21 Apr 2026 16:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/85 https://manmetuni.status.freshservice.com/incidents/85 Maintenance We are aware of an issue that is affecting printing via email. Items sent via email are not showing to be pulled from the print queue after being sent. This is currently being investigated to restore the expected level of service. Printing from managed devices on campus is working as expected and should be used as a workaround in the meantime. Further updates will follow once progress has been made towards a resolution. Tue, 21 Apr 2026 12:02:00 +0000 https://manmetuni.status.freshservice.com/incidents/86 https://manmetuni.status.freshservice.com/incidents/86 Incident The print system will undergo a brief maintenance period on Friday 17th April between 08:00am-08:30am. During this time, on site printing, print by email and the Papercut portal will be unavailable. Printing and online credit top up should be available as normal after the maintenance window. Fri, 17 Apr 2026 07:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/84 https://manmetuni.status.freshservice.com/incidents/84 Maintenance The Rise website (rise.mmu.ac.uk) will undergo a planned upgrade from 5pm on Tuesday 7th April until approximately 3pm on Monday 13th April. The Rise website will be unavailable during the maintenance window. Following the upgrade, the site will be accessible as normal via rise.mmu.ac.uk Fri, 10 Apr 2026 07:11:00 +0000 https://manmetuni.status.freshservice.com/incidents/83 https://manmetuni.status.freshservice.com/incidents/83 Maintenance We will be patching our wireless network this evening between 6:00pm – 11:00pm. During this time users may experience intermittent connectivity and/or delays in joining the network. Wed, 18 Mar 2026 18:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/81 https://manmetuni.status.freshservice.com/incidents/81 Maintenance Print servers are not responding and users are unable to log into printers to pull prints from queues. This is currently being investigated with our supplier to restore the expected level of service. Further updates will follow once more information becomes available. Tue, 24 Feb 2026 10:49:00 +0000 https://manmetuni.status.freshservice.com/incidents/80 https://manmetuni.status.freshservice.com/incidents/80 Incident A planned essential Oracle upgrade will take place on Friday 20th February 11:00pm to Saturday 21st February 03:00am This upgrade is planned during out of hours to minimise any disruption to users. Please note that the Oracle system will be unavailable during this time. Fri, 20 Feb 2026 23:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/79 https://manmetuni.status.freshservice.com/incidents/79 Maintenance Issue: A power outage in a communications room has resulted in the loss of WiFi and wired network connectivity on the 3rd and 4th floors of Dalton Library. More Information: Our teams are working to restore power and reinstate full service as soon as possible. Mon, 09 Feb 2026 14:01:00 +0000 https://manmetuni.status.freshservice.com/incidents/78 https://manmetuni.status.freshservice.com/incidents/78 Incident We are currently experiencing a high utilisation on a specific component of our digital infrastructure, which is leading to some people experiencing slowness across various services and systems - including, but not limited to; Teams calls, QLS, Papercut Portal, Course Pages, and some sites within our web estate. Tue, 03 Feb 2026 10:37:00 +0000 https://manmetuni.status.freshservice.com/incidents/77 https://manmetuni.status.freshservice.com/incidents/77 Incident Oracle will undergo planned essential maintenance on Sunday 1st February from 00:00am - 03:00am Oracle will be unavailable during this time; however, no other systems are expected to be affected. Sun, 01 Feb 2026 00:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/76 https://manmetuni.status.freshservice.com/incidents/76 Maintenance We have received reports of connection errors with Worktribe. This is currently being investigated and raised with our supplier, who has confirmed it is a widespread issue impacting all customers. It is advised that users do not attempt to access the service until confirmed resolved. Further updates will follow once more information becomes available. Wed, 28 Jan 2026 16:21:00 +0000 https://manmetuni.status.freshservice.com/incidents/75 https://manmetuni.status.freshservice.com/incidents/75 Incident Service | Thesis Student Management (ThesisSM) When | Sat 24th Jan 18:00 to Sun 25th Jan 06:00 Why | To complete the monthly planned maintenance for ThesisSM. The system should not be used during this time period. Who will be affected | Anyone using the following systems: • Thesis Student Management (ThesisSM) • Direct Applicant Portal Applicant Data from ThesisSM will not be refreshed in the following systems whilst the above system(s) is unavailable: • Accommodation • SRM • Interviews, Auditions and Portfolios • QLS Student Record System Please do not reply to this email. For all enquiries, you should contact the IT Service Desk on extension 4646. IT Service Desk IT & Digital Call us: 0161 247 4646 Chat with us: assist.mmu.ac.uk Use self-service: assist.mmu.ac.uk Service Status: servicestatus.mmu.ac.uk Visit our website: www.mmu.ac.uk/itd Sat, 24 Jan 2026 18:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/73 https://manmetuni.status.freshservice.com/incidents/73 Maintenance IT & Digital Service Interruption Service: Financial Control and Procurement (Oracle) Issue: Users are experiencing slow speeds and access issues to Oracle More Information: This is a widespread issue impacting multiple Oracle customers. Oracle are working to restore the service. Fri, 23 Jan 2026 13:57:00 +0000 https://manmetuni.status.freshservice.com/incidents/74 https://manmetuni.status.freshservice.com/incidents/74 Incident Moodle will undergo planned maintenance on Wednesday 21st January between 6:30am-8:30am. The service will be unavailable during this time. Users should save any work before 6:00am. Wed, 21 Jan 2026 06:30:00 +0000 https://manmetuni.status.freshservice.com/incidents/72 https://manmetuni.status.freshservice.com/incidents/72 Maintenance We are examining reports of several PCs in Dalton Building room 233 that are freezing and require reboots, impacting exam assessments in that area. The technical teams are investigating the issue and will provide updates as more information arises. Thu, 08 Jan 2026 12:01:00 +0000 https://manmetuni.status.freshservice.com/incidents/71 https://manmetuni.status.freshservice.com/incidents/71 Incident A planned essential Oracle upgrade will take place on Friday 19th December 11:00pm to Saturday, 20th December 03:00am This upgrade is planned during out of hours to minimise any disruption to users. Please note that the Oracle system will be unavailable during this time. No other systems are expected to be impacted. Fri, 19 Dec 2025 23:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/70 https://manmetuni.status.freshservice.com/incidents/70 Maintenance Essential system maintenance will take place to the timetabling system on Thursday 11th December from 14:30pm-15:00pm. TermTime will be unavailable during this time. MyTimetable will still be available during this period. Thu, 11 Dec 2025 14:30:00 +0000 https://manmetuni.status.freshservice.com/incidents/69 https://manmetuni.status.freshservice.com/incidents/69 Maintenance Moodle will undergo scheduled maintenance on Thursday 11th December from 6:30am to 8:30am. The service will be unavailable during this time. Please ensure you save any work before 6:00am. Thu, 11 Dec 2025 06:30:00 +0000 https://manmetuni.status.freshservice.com/incidents/68 https://manmetuni.status.freshservice.com/incidents/68 Maintenance Moodle will undergo maintenance on Thursday 4th December from 7:30am to 8:00am. The service may be unavailable during this time. Any work should be saved before 6:30am. Thu, 04 Dec 2025 07:30:00 +0000 https://manmetuni.status.freshservice.com/incidents/67 https://manmetuni.status.freshservice.com/incidents/67 Maintenance Tardis will undergo planned maintenance on Wednesday 26th November between 7:00pm-8:00pm. During this time, the system will be unavailable. Wed, 26 Nov 2025 19:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/66 https://manmetuni.status.freshservice.com/incidents/66 Maintenance The course pages site will undergo planned maintenance on Wednesday 26th November from 1:00pm-2:30pm. As a result, the site will be unavailable during the maintenance window. Wed, 26 Nov 2025 13:00:00 +0000 https://manmetuni.status.freshservice.com/incidents/65 https://manmetuni.status.freshservice.com/incidents/65 Maintenance Users receive an Error on log in to ThesisSM and the Direct Applicant Portal. This is currently being investigated to restore the expected service. Further updates will follow once more information becomes available. Mon, 24 Nov 2025 08:28:00 +0000 https://manmetuni.status.freshservice.com/incidents/64 https://manmetuni.status.freshservice.com/incidents/64 Incident Moodle will be unavailable on Thursday 20th November from 6:30am to 8:30am for essential maintenance. Please ensure you save any work before 6:00am. Thu, 20 Nov 2025 06:30:00 +0000 https://manmetuni.status.freshservice.com/incidents/62 https://manmetuni.status.freshservice.com/incidents/62 Maintenance Issue: We have an ongoing intermittent issue causing the website to be unavailable. This is due to a global outage with a third party. More Information: We are working with the third party to restore service. Tue, 18 Nov 2025 12:07:00 +0000 https://manmetuni.status.freshservice.com/incidents/60 https://manmetuni.status.freshservice.com/incidents/60 Incident Users are experiencing intermittent access issues to PowerBI reports due to capacity limits exceeding. We are currently investigating to restore the expected service Thu, 13 Nov 2025 09:30:00 +0000 https://manmetuni.status.freshservice.com/incidents/59 https://manmetuni.status.freshservice.com/incidents/59 Incident